Releasing My Expectations, OVER and OVER Again
Reading Time: 2 minutesSometimes, I just gotta acknowledge that my own grief is getting in my way of helping other people change. I’m not talking about grief related to the losses happening in clients lives, like the more obvious events & losses. Those are hard...
Do’s and Don’ts of MI
Reading Time: 2 minutesYou are in the business of helping people change! Yet sometimes you may inadvertently say things that contribute to client resistance to change. Let’s take a look! I invite you to ask yourself these questions: Do I listen more than I talk? Or...
Sensitive Topics! Developing discrepancy & Remaining Curious!
Reading Time: 2 minutesWe’ve all had situations when we have an issue or concern to address with a client…maybe a client didn’t tell the truth, or follow a rule in an organization, or maybe they’re engaging in reckless behavior and you’re...
Ask-Offer-Ask!
Reading Time: 2 minutesSometimes I forget that I can’t make other people change. But I do know that when I forget this, I actually make it harder for them to change. Why? Because when I forget that I can’t make other people change, I fall into persuading, convincing,...
Sum Sum Sum It Up!
Reading Time: < 1 minutesThe OARS deep dive continues! This is the fourth and final in my OARS series as it relates to CHANGE TALK. First, I talked about Open ended questions, then Affirmations. Then, I shared about Reflections, and finally today, SUMMARIES!...
Hillary Bolter