Do’s and Don’ts of MI
Reading Time: 2 minutesYou are in the business of helping people change! Yet sometimes you may inadvertently say things that contribute to client resistance to change. Let’s take a look! I invite you to ask yourself these questions: Do I listen more than I talk? Or...
Vampire Spells and Other Things I Learn When I’m Curious
Reading Time: 2 minutesOne night recently, I tucked my youngest daughter in for bed, as usual. But she just didn’t fall asleep. What on earth is going on? Maybe starting back to school has her keyed up? “You ok honey? Do you need anything?” I asked, one of the many...
Sensitive Topics! Developing discrepancy & Remaining Curious!
Reading Time: 2 minutesWe’ve all had situations when we have an issue or concern to address with a client…maybe a client didn’t tell the truth, or follow a rule in an organization, or maybe they’re engaging in reckless behavior and you’re...
Ask-Offer-Ask!
Reading Time: 2 minutesSometimes I forget that I can’t make other people change. But I do know that when I forget this, I actually make it harder for them to change. Why? Because when I forget that I can’t make other people change, I fall into persuading, convincing,...
Asking Permission First
Reading Time: 2 minutesWe all have those moments when we’re talking to someone who is telling you about a struggle or challenge, and you think to yourself, “I know what will help. I have a great idea for you! I’ve had other people deal with this same...
Hillary Bolter